Once your order is complete, you will be emailed your ticket which will contain a barcode and booking reference number.

For bookings only: present this ticket on arrival, or if you don't have a printer, simply make a note of the Booking Reference Number. If you have a smartphone or tablet, you may also show your confirmation on screen.

*For bookings only

You do not have to print out the 8-digit booking reference - simply make a note of the Booking Reference Number and take it with you, coupled with some ID. If you have a smartphone, you may also show your confirmation on screen.

Yes we have suitable access. If you have any particular requirements please get in touch on 01555 860259 or you can email: info@gouldingsgardencentre.com. 

You can phone 01555 860259 or email info@gouldingsgardencentre.com.

Tickets are only valid on the date and session that they were purchased for. You can transfer your booking to another date and/or time 1 day in advance by contacting Gouldings on 01555 860259 or info@gouldingsgardencentre.com. Refunds cannot be offered in the event of non-attendence for any missed bookings. 

You are very welcome to breastfeed your baby whilst you are with us. 

Parents/guardians remain responsible for and must supervise the children in their care at all times. Children must be supervised by a responsible person over 16 years of age who is responsible for their care for the duration of your visit. At no time can children be left unattended. 

Gouldings accepts no liability for injuries incurred but will ensure the area is safe and secure. Staff must report any damaged property immediately. 

Yes. We allow pushchairs.

Our Restaurant offers a range of delicious options on their Menus, from Main Meals to lighter bites and delicious desserts and home baking and Children’s options are also available.

Only guide dogs are permitted. 

 Do you have any baby changing facilities at Valley View?

Yes, we have a large car park with ample parking. 

As always our priority is the safety of you and our team, so we have taken steps to ensure this continues to be the case. 

• We are minimising the number of visitors we allow.
• Sanitising stations and regular cleaning will take place throughout the day. 
• There is a booking system in place with session times to help monitor numbers. 

There are no child minder or group discounts at this time. 

We have created enough space to ensure everyone is at least two metres apart (at the moment) with tables to accommodate up to 6 people from a maximum of 2 households. We kindly ask that tables are not moved around, to keep everyone safe. If you visit and bump into other households, please respect social distancing rules. 

If any member of your party is unwell, prior to your visit, please contact us to rebook onto another session.

Our toilets and baby changing facilties will be open and available. We just ask that everyone adheres to the guidance that we have in place.